If I remember right, it's Spectrum. I do not believe they do upgrades, unless it's something they decide to do for the entire place. Wifi is pretty good with the number of rooms they have. I was not disappointed.
I'm not sure about the cable provider, bc we've used our Roku the whole 10months we've been here. But I think the wifi is joke. It's constantly disconnecting from your devices, and sometimes it's a whole 15min process just to reconnect it to the Roku. Very aggravating. Other than that I don't have any complaints
If you have an xbox or ps4, you may have an issue with the connection, but if you get the right tech on the phone they can work out the bugs
My brother lives there he said it was Spectrum in the Wi-Fi was great and you cannot upgrade.
Thanks! Your answer is awaiting moderation.