Hertz

Category: Car rental agency in Fairfield, Ohio

Address: 7029 Dixie Hwy, Fairfield, OH 45014, USA

Phone: +15138700745

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–12PM

Reviews

jaylen moore

Jun 29, 2022

came in with no welcome. As soon as we stepped to the counter he told us to “Back up” because he was dealing with another customer. Shortly after we tried to rent a car and he gave us TREMENDOUS attitude like a little boy. Very bad service would never step foot again in that place and would definitely give them zero stars if i could!!!!!!!!!!!!!

Dustin Gregory

Jun 27, 2022

They refuse to answer the phone, if you are lucky to get an answer they will then leave you on hold for 32mins before you are frustrated enough to hang up. They change their open and close time all the time so don’t trust the Google postings. I had to call another hertz location and they had to text the manager to answer the phone during posted open hours. Any issues with the car? Road side assistance no one answers. Try to return at different location? Call center can only tell you to call the main location as they do manual contracts, but guess what?! THEY DON’T ANSWER THE PHONE! To top things off the absolute disaster of a store front shows how caring they are with cleaning the vehicles. They don’t. Found old dried lettuce and pellets in the rental, the windshield had a greasy smear all over it to the point the sunset lighting while driving and hitting that grease created a white windshield where I couldn’t see. Had to pull over to clean the inside windshield to be able to see. I’m on hold still trying to report a lost vehicle because I’m done. You can find your vehicle in the car lot of the dealership I’m buying a car at. Garbage location, garbage company. I’ll never use hertz again.

Matt Botkin

Apr 11, 2022

I would give 0 stars if I could. Hertz is the worse car rental place I've ever been to. They will rip you off, unhelpful, overpriced, and they require a credit card, but don't tell you that. Im extremely upset and displeased with this business. Car was dirty on the inside and outside. The staff was very unprofessional. And the building looks like a health hazard. Don't waste your time here.

Jodie Randolph

Feb 3, 2022

I was not impressed I need a rental because my car got stolen. Going to rent I did not anticipate needing it so long. I felt like everytime I had to extend it it was a problem with majority of the staff. They made comments like "you still haven't found a car" etc was not their buisness per they were making money. They weren't there at open a few times and they basically just came and went how they pleased. Not impressed at all.

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Questions & Answers

Is this a good place and cheap

Carla Bradley | May 8, 2020
KC Ransom | May 9, 2020

It's a good place but always do comparative shopping. Try carrentals.com

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If I return the vehicle 1day late, How much for the charge?

Ngoto Officielle | May 9, 2019
James Scott | May 10, 2019

They would charge you one day extra. That's it

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Do they take cash

Korrine Jones | May 9, 2019
Larry Hunter | May 10, 2019

No, credit and debit cards only.

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