What's the deal with Eric Walter field rep. Never returns phone calls. Very un professional. Can't believe he holds such a high position. He has no customer service skills

Scott Hardesty | Sep 12, 2019 | Category: Electric utility company

Florida Power & Light Company - All questions

Address: 10650 Palm Beach Blvd, Fort Myers, FL 33905, USA

Scott Hardesty | Sep 12, 2019

I would if I could find out who his supervisor was. He, Eric Walter, is in charge if glades county. Who can I contact? I have been waiting for electric since May.

Byrd Bowser | Sep 12, 2019

I apologize for one of our teammates not meeting your standards, and poor customer service. I do not know this employee but you might want to discuss this with their supervisor. We pride ourselves on customer service.

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