I am the owner of my 3rd Ford Escape 2016. I have found the service dept to be acceptable. I was raised to be only a G M product user. I love the Ford Escape but also had a 1992 Mercury Grand Marquis. Best car every made. My 1999 Mercury Cougar was more fun than a Corvette. I am totally Ford's If HBFord would give me a new extended warranty on the 2020 Escape. I would buy one in lazer red.😇🤗
I really think they can. If they need any tool to work on your truck they will just call another Ford dealer and get the part. Their on top of their game.
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