Hello, I scheduled a bulky item pickup on the website week ago but have not received a call or email back. I plan to call on Monday, but is one week plus for a call back typical for when using the online form?

Hi Alan, You should have received a call back from a Customer Service agent the next business day. I will try to expedite this request. If you do not hear from an agent today, please call Customer Service at (805) 647-1414, option 7. Thank you for your question.

Thanks for the question Mr. Fu. You will be receiving a call today from a customer service representative. They will be scheduling the pickup of your bulky item. I hope this answered your question and we look forward to servicing your waste and recycle needs in the future. Thank you