Why won't they answer the phone???such an awful company
Hang in there, they may get your can to you within the next month..lol as prior comment said they don't ever answer phone, nor do they reply to emails.. but they will get to you more likely later then sooner..
As a past unhappy customer, good luck with that. You can't get pick up, you can't even get someone on the phone, I highly doubt you'll get a refund. As they have said to me, " that's not how it works. "
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