Nobody will ever answer. They have multiple people in the office at all times and they let the VM pick up. You have to leave a detailed message or email to get anyone
This has been my issue as well. Yet when I forced them to respond by contacting IH Corporate office in Dallas, TX, they give me tight deadlines to respond and now tell me that I missed the window to give them a 60-day notice. Kind of hard to give notice when you can't get a response to your questions for over a month, and then, only when Corporate gets involved.
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