I was happy with Tuff Shed, mostly. They did disappoint somewhat when an electrical lighting switch that was part of an LED light kit they sold failed. It was sold as an optional light system with their sheds. I went in to see them about it and was told that other customers had the same issue and that the company they got the light kits from (Wina) was not responding to their inquiries. Tuff Shed did not offer any refund or replacement, and basically left me hanging to fix the problem on my own. So, nice sheds? Yeah. Customer service? Not so much.
Was part of them for a short while, yes they have people who take care of permitting, some cases permit not needed, ask for Kelvin
Not a part of company so no answer there. Sorry
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