My air computer upgraded without permission and dumped everything. Need help to reinstall everything from backup device. Need appointment today. Can be there anytime. 1/2 hr drive away.

I think you can make an appt in advance because there is some line there, call apple support and see if they can solve your issue

Try the online help like chat or phone support that will be quicker than going to the store.

.. i'm Sorry, all i can offer is:: My FIANCEE' Called APPLE to Xxplain all Her Problems, The Agent was Sympathetic Enuff To Help Set an APPT. for most Immediate Time 🕜 that Same AFTRN. i Went Along As Her Guest--it was My 1st Time Visit to This APPLE Store and MALL. Sincerest Regards, asr FONZIE ALFONSO S. RODRIGUEZ JR