why do you treat your customer differently? people that have been with you the longest like 15+ years do not get the prices and promotions that others do.

Every CATV company is like that. I live out west and have Charter and Dis Network and never get any deals. Wish I could give better news.

I have only been with RCN for about 3 years so I don't think my coming here is any help but I do hear you I joined the gym and I joined before it opened its doors and will still under construction and they offered me if I signed up on spot this superb Chairman's Platinum Inner Circle whatever they call it pricing and then the gym opened and 2 months later they run a special that totally best in my right by 30 of 40% I was Furious