I am not sure. I never pick up a order at the store. Give them a call. The women there are very nice. They are patience and they will help you.
All we needed was our name in Lakeland. We ordered online, I got an email that it was there in like 3 days and we went right in asked for it and it was there. The lady was even nice enough to let us open it and go to fitting room to try on. Perfect service!!
Your id. I would bring the order number too just in case.
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