How can I talk to a discharge planner at the hospital?

If you are walking into the hospital, you will need to express your questions to the hospital Dignity Security guards at the front desk. They may give you a phone number you can call. You would press 0 for the operator. Then ask your operator for transfer to the discharge office. Because of covid outbreaks at the hospital, many offices are closed to public entrance. But answers can be satisfied through phone contacts.

Best to speak with your case manager (if you are in the hospital)