"aloud"??? seriously? I've never seen that anywhere in the world,ever..ACE hardware is terrific.
I have been going to Ace for over 30 years and have found staff members curtious and eager to help
Did smoke pot before going to store? They call it customer service, they’re not wearing East German gaurd uniforms were they?
I’ve found the staff there to be helpful and professionally inquisitive in all interactions I’ve had and observed over the course of at least 400 times shopping there during the past 20-plus years. As someone who strongly appreciates social justice and fair-play (irrespective of race, ethnicity, gender, age, general appearance, etc.), I in particular observe how staff treat people whom they do not seem to know and/or who don’t look like me (a mid-50s white man); I’ve NEVER seen an interaction that was not respectful. Perhaps the original questioner noted how quick they are to inquire as to whether they may be of assistance (which unfortunately IS an unusual approach in commerce these days) ... or how some of the staff can at first seem a bit quirky (in a charming — not an offputting — way). Or perhaps the interaction he had was truly one of those rare situations where personalities and/or whatever did not “click” (it happens occasionally). Clearly I was not there and [cont.]
No. But unlike other stores (Home Depot), they will ask if they can help you find something. Always courteous and helpful.
Yes, ever time I go to get grill supplies. I was feeling "some type of way" the 1st few times I went, but now I've been going for a couple years & they still ask. They pretty much ask everyone ~ 😌
No.
I waz today at this ace store #24 it had me feeling so uncomfortable I didnt even want to walk down aisles
Yes
It is nice to be greeted and taken to directly where you need to go. It's customer service at its finest.
I'll bet their thefts are low. Which is why they do that. Trust no one.
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