Try NYS dmv online
https://login.nowaitinside.com/#/booking/jt9za9t0uFKA9MeapPdMSAk0 use this link to book an appointment at Washington County dmv I got it off the Washington County dmv website.
You call, sometimes they answer, sometimes not. I got my appointment but it took a month to get it
Call albany and get a person and they will give you the direct line... That's what I had to do... I tried for 3 weeks to get a person
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