Can you get a good service team where they can actually help their customer with their problems, instead of being rude and refuse to help?

Random Youtube Comment | Aug 31, 2019 | Category: Honda dealer in Tampa, Florida

Tampa Honda - All questions

Address: 11000 N Florida Ave, Tampa, FL 33612, USA

Ponte _813 | Aug 30, 2020

Tampa Honda and that Service Manager @joksamocasio by far some of the most crooked individuals in the car industry! Dropped my 2010 Crv off thursday to get fixed for several different noises, they said its $2000 to have it fixed.... kool no problem, i pick up the crv yesterday and as i soon as i turn the steering wheel i still hear some of the noises.... the mechanic acts like he doesnt hear the noises, i speak to joksam ocasio (manager) n he assures me they’re going to take care of it. Send me home in a loaner at noon. They call at 5 saying they replaced some broken sway bars, vehicle ready to pick up next day. Soon as i pick up my crv, i still hear noises around the tires/suspension, now the mechanic says oh that noise, that might be your right strut, you should call whoever you bought the struts from to see if it has a warranty. Thats what i brought the car to honda” the professionals” for. To get it fixed. Not to tell me to call the manufacturer after yal take 2 grand from me. Now

Gissela Moyer | Aug 31, 2019

Unlike other locations I had a good experience with the service team. No one tried to sell me anything or make pay, buy for additional service I was scheduled for.

Belinda Williams | Aug 30, 2021

No you can not get good services there i took my car there for a recall on my air bags !! I pick up my car i have a crack windshield and my air bag light is still on now they want me to bring it back on monday

jtp sjl | Aug 31, 2019

Extreme customer service

Denie Sidney | Aug 31, 2019

Definitely. Customer service is AWESOME and personable here.

Jeffrey Markle | Aug 31, 2019

Yes

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