I hope you have received your package by now. I am a Ups driver and the volume that we have in San Fernando was so heavy it was mind boggeling. Cyber Monday people spent 1 billion more than last year and set record's. Don't let one instance be your judge of UPS. We have been around for 100+ years for a reason. We value our customers and being on time is what keeps people coming back.
they are super loaded with packages that you have no clue call the office and they will give you a better update
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