Hi Simone! It depends where you bought the coat. Was it one of our retailers? If so, which one? I may be able to find the answer for you.
You can try to return it, it depends on how you bought your coat. If you paid with credit, or debit card you probably won't need the receipt! Good luck.
Receipt is Always needed for a return Item! No Fake Returns!
Sorry, from my like any other store you always need a receipt with no damage to the purchased item for you to be able to return it. Again. Sorry
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