I purchased the tickets for age 3-9 via groupon. I need to buy the adults tickets (age 10+) instead. Would I be able to use the child ticket and pay the difference at the gate for the adult pass?

Jill Lee | Nov 28, 2021 | Category: Theme park

Universal Studios Hollywood - All questions

Address: 100 Universal City Plaza, Universal City, CA 91608, USA

Harish Ratnaparkhi | Nov 28, 2021

I think it should be possible. Better to speak with them on their helpline for more clarification.

Rudy Bernal | Dec 28, 2021

Groupon might be able to upgrade your purchase. It might take a bit but I think you can.

Carla Castillo | Dec 28, 2021

Gate employees cannot help you with any cash transaction. Call customer service and seev what options they have.

Güneş GÜLLER | Nov 28, 2021

You should speak at the gate

Adam Tupuola | Nov 28, 2021

I think if you wear one of those colorful hats with the helicopter top and put your shoes on your knees to make yourself short you should be able to get in. The security is pretty chill.

ryuken891 | Nov 28, 2021

Yes and no. You would be able to upgrade at the prices there. You would have to contact Groupon to do it to get the Groupon rate.

Dorrette G. Young | Nov 28, 2021

Your best bet is to call Universal about this.

Imeara Palmer | Nov 28, 2021

You should try and definitely contact customer services.

Emmanuel Borjon | Nov 28, 2021

You will have to go to guest services and pay the difference as price verys base upon age

Frank Ponce | Nov 28, 2021

Contact customer service

Frank C | Nov 28, 2021

Contact customer service at 10am when they open there is no wait on the phone

Ken Tao | Nov 28, 2021

Get there early and guest services at the gate should be able to help u

Brandi P.E. | Nov 28, 2021

You should be able to, make sure to call or go to guest services

Blue Ridge Phantom | Nov 28, 2021

Their Customer Service will help with this.

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