I stopped there during a trip and it was early am, so ALL the food should be freshly made. The cinnamon raisin biscuits were hard as a rock. The clerk said fresh ones were just put in oven but when I Waited over 5 Mins. For "FRESH" ones, they were NOT much different then the first. Very flat and hard, DEFINITELY NOT like the ones I get from my hometown Hardees Lake City FL, and other hardees I have been to also. This place in VA, for Sure!! WINS THE WORST HARDEES AWARD . The "cook" was also very RUDE when I overheard him saying to the clerk the 1st order was good. I rate them a NEGATIVE Star rating of -5 👎👎
They are terrible. You can ask them to remake them if you are not satisfied. All the restaurants in the area are horrible compared to anywhere else
I too have been a long time fan of Hardees when I do have to step out to Corporate. I always prefer the Ma & Pa family Spoons but the one on JD Hwy. Blows from customer service, to cleanliness, to food quality.
Yeah, I have to ask for better biscuits
I agree with Robert Rose in that I have seen a decline in quality of the biscuits over the past 2 years and I think that this could be because of a change in the brand of ingredients used and new employees.I make scratch biscuits myself and I use a dedicated biscuit flour with either Crisco or lard ; so I know that the ingredients can make a big difference in quality.
They pay employees so little that the turnover rate of employees is terrible. You can’t expect these employees to make hundreds of biscuits a day with motivation if you aren’t even paying them enough to get by. I promise you the people making the advertisement in corporate have more motivation to make it look pretty than the people behind the counters making the biscuits. Give the employees a reason to work there and they will do it right. Anything else and they’re thinking they could run out of here and get a minimum wage job somewhere else.
This has been going on for a few months nowi never thought I would say this but McDonald's biscuits have surpassed Hardee's in a lot of locations. I'm not sure what happened but it did
I have to agree with how Hardee's do business. I stopped going there. I asked for a combo when I was at drive thru. The guy caught and attitude with me. I parked my car and went inside to see what the issue was. This guy all of a sudden became very nice. I asked him what was with the attitude. You don't treat customers like that
cool, thanks. will skip the biscuit.
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