How do you get a manager on the phone? Michelle who always answers refuses to transfer call to a manager... I have been trying to talk to a manager for over a month now and never get a call back as promised nor transferred to a manager.

We stayed there in May they were the worst hotel we had ever started in I wouldn't waste my time of keep calling I would call corporate

Good luck, this place is a joke from check in to check out and in the ghetto so don't expect much

You have to continue calling. I had the same problem with her. I just tried calling different times of day until I get someone else. I believed Jess ended up helping me. Good luck