Embassy Suites by Hilton Nashville at Vanderbilt

Category: Hotel in Nashville, Tennessee

Address: 1811 Broadway, Nashville, TN 37203, USA

Phone: +16153208899

Reviews

Rachel

Jul 13, 2022

Positive: The staff was AMAZING! I can¿t remember the man¿s name but he checked me in and was WONDERFUL. The room was amazing, clean and smelled clean. Great location and I especially love the free shuttle to and from places within a 2 mile radius! Negative: Absolutely NOTHING! beautiful hotel and kept up nicely! I¿m thinking of applying for a job here when I move to Nashville!

S S

Apr 7, 2022

This is the place to stay if you are going to Nashville. It is walking distance to the downtown area, if you don't mind walking, but they also have regular shuttle service to the downtown area if you need a ride. They also have a full complimentary breakfast every morning, and a 2 hour complimentary cocktail reception every evening. It is incredibly affordable for what you get included with your stay and extremely clean. I will definitely stay there again.

Luke K

Feb 28, 2022

Darn...I really wanted to like this place. Almost every staff member I encountered was nice, and helpful. The INCLUDED breakfast was great and the daily manager's reception featured well-made free cocktails. Unfortunately the room was dated, in poor condition, and the cleaning service was inadequate at best. The furniture was old and in poor repair, the bathroom didn't have a fan, and the window in the room was leaky, causing damage to the surrounding floor. We kept finding pubic hairs on our comforter, and had to ask for 3 different sets of linin before finally receiving clean sets. The tub was grimy and gave up after asking to have it cleaned twice. We brought our complaints to the manager attention and they took $100 off our bill and asked us to give them another chance in the future. If I visit Nashville again and see recent positive reviews I just might. If they can keep their rooms clean, and in good repair, I'd be more than willing to overlook dated furniture for good food and friendly staff.

Melissa McKay

Feb 27, 2022

Have stayed at Embassy Suites for many many years and this was by far the worst one. It was still an embassy suites, with the suite style rooms, full breakfast, and happy hour. But our bathroom had an active water leak that flooded the floor. The front desk just gave us extra towels for the floor and said sorry. The breakfast staff was very rude. Would ask to take my tray while I was still eating and then get mad at me and make rude comments when I said I wasn’t done. One even just stood there and watched me eat, trying to hurry me. Very bizarre. The coloring on the TV was messed up and everyone’s faces appeared orange and green. Just not a well maintained hotel. Typically we are very pleased with Embassy Suites and only stay here, but this one fell very very short.

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Questions & Answers

Do you have a free shuttle downtown?

Nancy Meece | Mar 3, 2019
David Cherry | Mar 4, 2019

Free shuttle to any where within 2 miles.

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Do you have a shuttle from the airport.

Paul Heller | Mar 3, 2019
Patti Hobbs | Mar 4, 2019

Yes

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Does this place have a laundromat

Steven Martin | Jan 31, 2021
Vincent Simmons | Feb 1, 2021

Not at all. I have a preference to stay with Embassy Suites over the past decade, however that has changed drastically. This year I have experienced 2 separation visits at an Embassy Suites in Nashville, TN & Birmingham, AL and i have reached my limit. Both locations were in need of a complete remodeling or rebuild. Very dated, very smug, extremely drab, the smell seems to be baked into both the walls & carpet. The lack of great quality is so removed. I say rehash the entire brand.

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Where is the parking and how much

Kerry Roberts | Mar 2, 2020
J M | Mar 3, 2020

Sorry, did not park. Used uber.

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Are there washing machines on each floor?

Lisa McCarthy | Mar 3, 2019
Beau Dorsey | Mar 4, 2019

No

Is there an extra charge for parking?

Cecilia Weightman-Tobin | Mar 3, 2019
Paul Morris | Mar 4, 2019

Yes, but you can take your car in and out with no additional charge. Use uber from there for all Local travel it is cheap and fast.

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Are you near Tootsies and the Ryman?

John Wade | Mar 3, 2019
Courtney Curtiss-Swallow | Mar 4, 2019

It's about a mile away ... roughly a 5 minute drive or 30 minute walk.

Does the shuttle run on Sunday evenings?

Janine Joyner | Mar 3, 2019
Bhavik Shah | Mar 4, 2019

Most probably..

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Shuttle service from and to airport?

Gina Cuciti | Mar 3, 2019
Courtney Curtiss-Swallow | Mar 4, 2019

Yes.

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Do you allow pets?

Melissa McChesney | Mar 3, 2019
mark mccurry | Mar 4, 2019

Looked on site & it says only service animals

Is there parking that would fit a 35foot RV?

Evan Burton | Mar 3, 2019
Jody Bachman | Mar 4, 2019

I believe the parking garage that is associated with the hotel would not accommodate such a large vehicle. It's actually a pretty tight area in there.

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Is this near music city center

Janet Leroy | Mar 3, 2019
Gordon Stein | Mar 4, 2019

It's a little over a mile away. The hotel has a shuttle to downtown that might get you close by.

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Does this hotel honor AARP discount ?

Oscar Steele | Mar 3, 2018
Chris Hyland | Mar 4, 2018

Yes

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Is there a shuttle to airport?

LauraLee Donaldson | Mar 3, 2018
Chris Hyland | Mar 4, 2018

No

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Do you provide Shuttle service to St Thomas Hospital near 2011 Murphy Ave?

Jan Curtis | Mar 3, 2018
Ndzulo Tueche | Mar 4, 2018

Having been at this hotel, as long as the hospital is within a 2 miles range, yes the shuttle will take you there. You can even ask the driver to come back to pick you back to the hotel.

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