why do they say "your order number will be called out when it's ready", & then NOT call it out but instead keep it unreachable on the chef's central counter while it goes cold?

Never had that issue, but will not go back for their Cheese Enchilada dinner, had. Whole plate of thick orange grease, made me sick. Only thing I will order now is the Or chat a drink its really good.

That's never happened to me and I go there at least 3x a week.

richard: i see, so...the customer has to be "lucky" to even receive their food here? wow

Bad luck i guess, I've never had that issue, I always get me food hot and fresh... 🤨 better luck next time I guess?