Hi can you help me and family total 8 people

You have to call repeatedly to get in. 8:30, 1:30, 6:30.

Yes, you have to call early, 9am-7pm

I'm have call any single day but they said all Full

My house burned and I go hospital ku 2 weeks after I'm and my family now don't have the place for me and Wife and 6 kids .how I do I call all they said all Full now how I do some people can help me and family thanks all..