Why doesn’t anybody answer the phone? I’m always on hold for 45 minutes before I can talk with somebody

Anthony Taylor | Aug 23, 2019 | Category: Business center

UFCW & Employers Trust, LLC - All questions

Address: 1000 Burnett Ave #110, Concord, CA 94520, USA

UFCW & Employers Trust, LLC | Aug 23, 2019

Hi Anthony Taylor. We are sorry for your long wait time, as this is highly unusual. Please call again at 1-800-552-2400 as our hold times are typically 5 minutes or less in all Member queues. Our phone hours are Monday - Friday, 7:30 a.m. to 5:30 p.m. As an alternative, most benefit questions can be answered by logging into www.ufcwtrust.com. From behind the login, you also have the option of sending a non-urgent inquiry directly to us. Log in and go to the About Us tab, then to Questions. Select the appropriate Subject using the dropdown menu for proper routing of your question.

Charveable Hennessy | Aug 23, 2019

You might be calling at the wrong time. Never wait longer than a few minutes

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