Hi Anthony Taylor. We are sorry for your long wait time, as this is highly unusual. Please call again at 1-800-552-2400 as our hold times are typically 5 minutes or less in all Member queues. Our phone hours are Monday - Friday, 7:30 a.m. to 5:30 p.m. As an alternative, most benefit questions can be answered by logging into www.ufcwtrust.com. From behind the login, you also have the option of sending a non-urgent inquiry directly to us. Log in and go to the About Us tab, then to Questions. Select the appropriate Subject using the dropdown menu for proper routing of your question.
You might be calling at the wrong time. Never wait longer than a few minutes
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