UFCW & Employers Trust, LLC

Category: Business center

Address: 1000 Burnett Ave #110, Concord, CA 94520, USA

Phone: +18005522400

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

B

Jul 8, 2022

The front desk ladies are ALWAYS polite, helpful and very knowledgeable of their job and the union benefits. Customer service is EXCELLENT but so is there friendly and kind demeanor!!!

Jon Rogers

Oct 22, 2018

There was one woman who made the effort to reach out and help me, i should have asked for her name, but thank you again for helping. I wasn't taught about anything insurance-wise in the past so it was nice to have someone willing to help step by step.

Nina Voss

Mar 27, 2018

We have worked with the UFCW team for the past 5 years and they are a joy! The team works well together and create a great environment. We appreciate what they do and look forward to partnering for years to come.

MEXICAN WHITE DEVIL

May 25, 2017

I always have the worst time dealing with the trust fund on the phone no matter what it's for. Most the time it's best just to go to the office on an off day, not how I like to spend my time off. I've worked in this industry thirty years paying into these funds and when you get sick and need the help it's like your asking them for their money. Don't these people realize that they have a job because of us. I just found out that even though the company pays our 24 hours state sick leave our banked trust fund hours get used for it. So basically the state sick leave doesn't apply to us. I was off work with appendices for 18 days and was thinking I would get paid 24 hours state , and 40 hours from my trust fund banked hours but only got paid for 16 hours and the trust fund rep. wanted to argue and tell me I could get state disability. You know how much trouble and how long it takes to get that done. This is B S.

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Questions & Answers

Do you currently have any opening?

Nancy Zane | Jun 23, 2022
UFCW & Employers Trust, LLC | Jun 23, 2022

Hi Nancy. Yes, we do have some openings! Our Careers page at www.ufcwtrust.com, found under About Us, shows information about a career at UFCW & Employers Trust. Current Job Titles with openings are shown at the bottom of the page.

how can i get a replacement for my my retiree health plan medicare card?

Alonzo McQueen | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Hi Alonzo. If you need to order a replacement Medicare medical card, please call the Trust Fund Office at (800) 552-2400.

If I've been on the job over 90 days but missed the last open enrollment for healthcare and dental can I go to the emergency room for emergency dental work

Tim Basaldua | Aug 22, 2020
Aura-Lila Espinoza | Aug 22, 2020

You have to wait at least 4 months of eligible hrs to qualify for medical insurance but you will only have preventive dental care nothing else

What's our union number?

Natalie Concie | Aug 23, 2018
UFCW & Employers Trust, LLC | Aug 23, 2019

All Unions are shown on the following page, and have address and phone information for each office location: https://www.ufcwtrust.com/UnionLocals.aspx

Do I have to be there to turn in my sick leave form? Or can somebody else do it for me?

Green Anlace | Aug 23, 2018
UFCW & Employers Trust, LLC | Aug 23, 2019

Sick Leave Forms can be mailed to: P.O. Box 4100, Concord, CA 94524-4100, or can be faxed to (925) 746-7549.

I got cobid and didn't work for two weeks. I have sick days. But I don't know what I should do to order them, can you help me???

Jesus Arellano | Aug 1, 2022
UFCW & Employers Trust, LLC | Aug 1, 2022

Thank you for your question Jesus! We'd like to review your account and help you complete your sick leave form. Call us at 1-800-552-2400, Monday through Friday, 8 a.m. to 5 p.m. m. to 5 p.m. m. One of our trained representatives will be able to assist you with your inquiry. If you speak Spanish, free language assistance services are available to you. Call 1-800-999-1999. Thank you for your question Jesus! We'd like to review your account and help you fill out your sick leave form. Call us at 1-800-552-2400, Monday through Friday, 8 a.m. to 5 p.m. One of our trained representatives will be able to assist you with your query. If you speak Spanish, free language assistance services are available to you. Call 1-800-999-1999.

How many vesting credits do you need to retire

Carrie Wentz | Jul 23, 2022
UFCW & Employers Trust, LLC | Jul 23, 2022

Hi Ms. Wentz, Vesting Rules vary depending on the Plan you fall under. You can get information about your retirement benefits by logging onto our website, www.ufcwtrust.com, to access your Pension eligibility under the Pension History tab. The website also includes the Summary Plan Description, which explains and summarizes Pension provisions. If you would like specific pension information, or your pension estimate, please feel free to contact us at (800) 552-2400.

Both spouses are retired members of UFCW. IFf one dies, does surviving spouse get part of the others pension?

Sonya Stringer | Jun 23, 2022
UFCW & Employers Trust, LLC | Jul 23, 2022

Hello Ms. Stringer. Generally, Surviving Spouse Benefits are payable if the Retiree's pension benefit awarded at the time of their retirement provided for such a benefit. Also, the Surviving Spouse Benefit requires the retiree and their surviving spouse to have been married at least 12 consecutive months immediately preceding the Retiree's date of death. For specific pension questions, please contact the Trust Fund Office at 800-552-2400, between 8:00 a.m. and 5:00 p.m. We will be more than happy to assist you further. Thank you, and we look forward to hearing from you soon. Sincerely, The Trust Fund Office.

Where do I get pension paperwork

Michael Faria | May 24, 2022
B | May 24, 2022

You can go to the trust fund and get it. Also while you are there you can ask the lady there you want to talk to someone in the pension department and you don't need an appointment and get your paperwork and ask questions and but I would call the trust fund and talk to the pension department on what you need to fill out the paperwork. That way you can just fill the paperwork right there and ask ALL the questions you need Too. Then you are going to have to talk to the retirement department because they handle the health insurance, eye, and dental ALL Separate from the Pension department!!!

How do I get the paper work started to start drawing my pension

Michael Faria | May 24, 2022
UFCW & Employers Trust, LLC | May 24, 2022

Hello Mr. Faria. Retirement applications or individualized pension estimates are available upon request. For your specific pension questions, please contact the Trust Fund Office at 800-552-2400, between 8:00 a.m. and 5:00 p.m. We will be more than happy to assist you! You can also view your Pension information by logging into the Trust Fund website at www.ufcwtrust.com. Thank you and we look forward to hearing from you soon. Sincerely, The Trust Fund Office.

If I was in the union but have left the job. How do I find out about my retirement?

Janice Davis | Apr 24, 2022
UFCW & Employers Trust, LLC | Apr 24, 2022

You can get information about your retirement benefits by first registering on our new website at www.ufcwtrust.com, and then log in to access your Pension eligibility under the Pension History tab. If you would like more specific pension information, or a pension estimate, feel free to contact us at (800) 552-2400.

Is this place opened?

B | Feb 23, 2022
UFCW & Employers Trust, LLC | Feb 23, 2022

Hi Mr. Faumuina. Our Member Walk-In Lobby in Concord is currently closed. We hope to reopen soon. Please watch the homepage at www.ufcwtrust.com for any updates.

How do I get another 1099-R for 20/21. Have not received mine yet. Have had trouble with receiving my mail.

Linnie Joiner | Feb 23, 2022
UFCW & Employers Trust, LLC | Feb 23, 2022

Hi Ms. Joiner. Your 1099-R was recently mailed, so it may not be to your mailbox quite yet. You can find it today by logging into ufcwtrust.com and checking your secure TFO Inbox, the little envelope at the top of the screen. Hope this helps! You can always call 1-800-552-2400, and press 4 for Pension if you need anything.

If I die , does my wife automatically receive my retirement? Jon Larwill

Jon Larwill | Dec 25, 2021
UFCW & Employers Trust, LLC | Dec 25, 2021

Hello Mr. Larwill. Generally, your Surviving Spouse may be eligible to receive a Surviving Spouse’s Benefit if you and your Spouse have been married at least 12 consecutive months immediately preceding the date of your death, and you elected to receive your pension benefit in the form of a either the 50% or 75% Joint and Survivor Annuity, at the time of your retirement. For your specific pension questions, please contact the Trust Fund Office at 800-552-2400, between 8:00 a.m. and 5:00 p.m. We will be more than happy to assist you! Thank you and we look forward to hearing from you soon. Sincerely, The Trust Fund Office.

Can my son add myself to his health plan..he works in safeway since 2007 ...

Purificacion Bull | Sep 26, 2021
UFCW & Employers Trust, LLC | Oct 26, 2021

Hi Ms. Bull. Thank you for your question and your son's long-time employment with Safeway. With that said, our health plans do not allow a Member to cover a parent as a dependent. You son can call us any time, Monday through Friday, 8:00 a.m. to 5:00 p.m. and we'll be happy to answer any questions he may have.

WHAT IS THE NAME OF MY DENTAL INSURANCE; JOB FOR SAFEWAY 919

Alberto Urdaneta | Aug 22, 2021
UFCW & Employers Trust, LLC | Aug 22, 2021

If you have personal questions, it is best to call 1-800-552-2400. If you need help with in Spanish, call 1-800-999-1999. Feel free to call us if you have any more questions from your call yesterday. For personal questions, it's best to call 1-800-552-2400. Or, if language assistance is needed, call 1-800-999-1999. Please feel free to call us if you have further questions from your call today.

Do u get your full pay wages when u use union sick time

GUY FISHING | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Thank you for your question, Mr. Canicosa. Sick Leave Benefits are payable for wages lost due to a disability, illness or injury as determined by the wage rate provided by the employer on the Member’s Sick Leave Form submitted to the Trust Fund Office, up to the maximum allowable wage rate according to the applicable collective bargaining agreement. If you are eligible for Sick Leave and also are entitled to State Disability or Workers’ Compensation Benefits, you will receive Sick Leave Benefits, which, together with applicable State Disability or Workers’ Compensation, will equal a full day’s wages computed at your straight time rate.

My husband passed away last april. i have sent everything in but i have heard anything yet about his pension. i need to figure out what is going on and what i need to do to get it through.

Victoria Hurley | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Dear Mrs. Hurley, please accept our sincere condolences for the loss of your husband. Regarding your question, we are having trouble reaching you to go over a few specifics. Please call the Pension Department at your soonest convenience at 1-800-552-2400, so we can help answer your questions. Any time you have a question, we are here to help.

How long does it take for you to be able to utilize your medical and dental benefits once you started after your 3 months probation

Tim Basaldua | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Thank you, Tim, for reaching out concerning your eligibility for Health and Welfare benefits. Since there are several variables, we encourage you to contact us at 1-800-552-2400, to review your plan specifics. You can also review the Summary Plan Description for your plan by logging into your benefits portal at www.ufcwtrust.com. From the “My Info” page, click on the “My Health Benefits” button. Then click on the blue text link for your “Summary Plan Description” in the upper right to view the document. Thank you for being a valued Member.

When I can receive union pension notches letter ?

Scott Lim | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Each Retiree's Pension Payment Verification (PPV) Notice mails 3-5 business days before the Retiree's birth month. It was a pleasure speaking with you the other day, Mr. Lim. Should you have any further questions, please call us at 1-800-552-2400. Press 4 for the Pension Department.

When is the deadline for submitting the "Pension Verification Form"?

Janie M | Aug 22, 2020
UFCW & Employers Trust, LLC | Aug 22, 2020

Thank you for your question, Janie M. Completed Pension Payment Verification forms must be returned to the Trust Fund Office within 75 days from the date of the initial notification letter (sent just prior to the Retiree’s birthday), otherwise the next month’s pension payment will be suspended until the form is returned completed. This is an annual requirement.

How do I tak to a human being on the phone???

Hannah Pieh | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

Hi Hanna. It's easy. Please call 1-800-552-2400 between 7:30 a.m. and 5:30 p.m., Monday through Friday. We have our phone agents standing by, with our average wait time around two minutes or shorter. If it's longer when you call, we're experiencing higher than normal call volume. Every option within our phone system leads quickly to a live agent with a minimum number of steps to reach the department you'll need. Thanks for your question and we look forward to taking your call!

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How can I found out if my pension check has being mail to me

Victor Gorritz | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

Victor, we're so glad we were able to touch base on the phone today for us to respond to your inquiries. Should you have any other questions, now or in the future, do not hesitate to reach out to us again at 1-800-552-2400.

What is your FAX #?

A Google User | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

For Health & Welfare Services, the fax# is: (925) 746-7549. For Pension, the fax# is: (925) 746-7552.

my husband is very sick can i take family leave ?

Gloria lucas | Aug 23, 2019
Sara Abeyta | Aug 23, 2019

Yes u can there is a family leave law however it needs to be done by your employer supervisor its better if u provide note from your doctor. The union only handles sick leave issues or long term leave.

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How do I change my address?

clyde schauer | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

To update your contact information, log into www.ufcwtrust.com. From the My Info page (the first screen you will see after login) click on the My Contact Info button in the lower left hand corner. The Change of Information page will display and this is where you can change your address, phone numbers and email address on file with the Trust Fund Office. Make sure you check the Authorization box then hit the blue Submit button when you are finished. Please note your change will take one business day to display on the website.

Why doesn’t anybody answer the phone? I’m always on hold for 45 minutes before I can talk with somebody

Anthony Taylor | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

Hi Anthony Taylor. We are sorry for your long wait time, as this is highly unusual. Please call again at 1-800-552-2400 as our hold times are typically 5 minutes or less in all Member queues. Our phone hours are Monday - Friday, 7:30 a.m. to 5:30 p.m. As an alternative, most benefit questions can be answered by logging into www.ufcwtrust.com. From behind the login, you also have the option of sending a non-urgent inquiry directly to us. Log in and go to the About Us tab, then to Questions. Select the appropriate Subject using the dropdown menu for proper routing of your question.

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Does a floater or paid day off, like Thanksgiving count towards your hours to receive medical benefits

Born By The Bay | Aug 23, 2019
Kenneth Wilson | Aug 23, 2019

Yes, as long as payroll reports it accurately.

What is your PO Box number in San Francisco? Is it 88246?

RUSSELL GROSS | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

Hi Russell Gross. We have several P.O. Boxes, and recommend calling the Trust Fund Office at 1-800-552-2400 to get further details. We want to help you. It depends on the purpose as to which box is used. The one you have shown is not a complete P.O. Box number we have.

When is retirement, spousal benefits paid in October 2018?

Julie Smith | Aug 23, 2019
UFCW & Employers Trust, LLC | Aug 23, 2019

Pension payments are made on the 1st of each month. If you have a specific concern for Retiree or Surviving Spouse benefits, please call the Pension department at 800 552 2400.

How can i make a payment by phone after hours

Andrea Marie | Aug 23, 2018
Andrea Marie | Aug 23, 2018

I was trying to make a payment with my husbands credit card, but it wouldnt let me even though my husband is on my insurance. What should i do?

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I got hurt at work after 10 yrs! Do I have to wait until I’m 62 to collect any small retirement I will get? Thx

Cindy Jones | Aug 23, 2018
UFCW & Employers Trust, LLC | Aug 23, 2019

To review your individual retirement benefits, it is best to call (800) 552-2400; at the main menu, press 4 for the Pension Department.

How do i get the sick pay 24 obama law i dont no what it is called

crystal anderson | Aug 23, 2018
UFCW & Employers Trust, LLC | Aug 23, 2019

The California Sick Leave (CSL) Benefit is an annual benefit available to eligible Members who have been employed for at least 90 days. It has a limit of 24 hours or three shifts, whichever is greater. Members must request CSL by calling the Trust Fund Office at (800) 552-2400. Sick Leave benefits full article on pages 1 through 3 of the Spring 2018 UEBT For Your Benefit newsletter, located at: https://www.ufcwtrust.com/Documents/UEBT/ForYourBenefit%20Newsletters%20(UEBT%20only)/FYBSpring2018ActiveV.4_FINAL.pdf

What do I need to do if I get hurt at work

Ray Cardella | Aug 23, 2018
MEXICAN WHITE DEVIL | Aug 23, 2018

Report it to the store manager or person in charge asap or the store gets charged like 10 thousand dollars or more. .you have to go to their DR.

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