I've been going there for my eBay business about 13 years now. Before that, I went to the Santee Branch for 17 years. So between those 2, Santee blows them out of the water At the Grantville office, it's 100% about timing. I've been in & out (mailing a few packages) in under 5 minutes with the happiest, prettiest & most pleasant clerk I've ever met. But I've had times it's taken me over an hour for the exact same reason, and I've been treated poorly, (not bad enough to make a complaint). Plus it seems that they change front desk clerks at least once a year. The best thing I can say about it, it's just 8 minutes from my home. Plus mailing a sealed letter to a friend who lives 2,850 miles away, still a good deal for 55¢.
Well I have little basis for comparison so I can't say. But I did notice some agents are more helpful than others. It does seem though as though their primed to receive questions they've answered a million times and have been available if somebody would read a sign and naturally they get used to saying it won't work the way do it
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