United States Postal Service

heather halcom

They fail to deliver my packages constantly. They put a note at the front of my apartment building stating "dog out". We have a mail room, there is no dogs ever out or in the way. This is ridiculous.

Tem Hornaday

We've been on an "Auxiliary Route" ever sine our letter carrier, Linda, retired some years. ago. Problems since then: * Vacation Hold is unreliable. Some days it's honored, others not. Then after you return, recover held mail, and cancel the hold, some letter carriers continue to hold back mail. * Third class mail is routinely lost. Informed Delivery shows pictures of mail to be delivered "soon" but our mailbox remains empty that day, and the identified mail never arrives on subsequent days. * We have packages that sometimes get delivered to "an agent for final delivery," not to our door. (Our address is a single family detached residence. There is no "agent.") Typically this means the package was mis-delivered to the front desk of an apartment building within our Zip code. * We sometimes receive a neighbor's mail and/or a neighbor receives our mail. The letter carrier fails to match the envelope address on the sorted mail set to the house number. Either the carrier-of-the-day (it varies) is lazy, overworked, or incompetent.

Aliya Rose

I put my mail on hold for a vacation and specified that I wanted to pick it up at USPS when I was back instead of having it all delivered at once, as I have a very small apartment mailbox. USPS decided to attempt delivery anyhow on my last day of vacation and some of my mail was lost. When I went to this location to pick my mail up, I was told they didn’t have it which had also happened to the person in front of me in line. They seem very disorganized and unhelpful.

Carole Ravago

The website for the Andrew Jackson PO in San Diego says the last Saturday mail collection is 5pm. I just dropped off a birthday card and the box says last Sat p/u was at noon. Suggest a fix, my bday card may arrive late!