DPSS General Phone Number # 877-410-8827 for Riverside County. Follow the prompts to get to any person, so that you can ask them as many questions as you can & then ask to get connected to your preferred location.Once you get connected to your preferred location, follow the prompts to speak to a live person there, as well & then ask them any more questions you can think of, INCLUDING for any possible Direct phone numbers, before they connect you to the actual department you need, in case a voicemail picks up or you get disconnected during the transferring process. PATIENCE Is Definitely Required!! Trust Me! If you're persistent, you'll usually get the answers to your questions, but on 1 occasion, NO amount of calling worked! I was forced to go in! It turns out that even though they kept transferring me to my social worker, my particular worker didn't actually have her own Direct phone #, according to her, once I finally went in to talk w/ her, to resolve my problem! Good Luck!
There is no way to get to a live person. They updated their system so that you need an IVR pin, and in order to get that you need your case number, and in order to get that you have to go to C4yourself.com and if you don't have any of that you're just screwed.
If you have any workers number and I mean their direct line which is for la serria office 951-358-and their ext number you can get someone in the phone
Their hours are 8-5
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