Department of Public Social Services - La Sierra

Category: Social services organization in Riverside, California

Address: 11060 Magnolia Ave, Riverside, CA 92505, USA

Phone: +18774108827

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

AS S

Jul 4, 2022

The worst customer service ever, & racists towards anyone except Hispanic. Observed & heard receptionist verbally tell nonhispanics she couldn't help them as it related to letters received, & give telephone numbers for case worker(s) that didn't work. However, when a Hispanic person approached her counter she lowered her voice & politely told them in regards to letter correspondence that technically they had until the end of the month & any information they needed. What a difference this made in calming some people down, why isn't it done for EVERYONE???????

Cheryl McVeigh

May 1, 2022

The person who helped me get the information I needed was very nice and went well beyond amazing when making sure I had everything I needed.

Gaspar Preciado

Feb 25, 2022

Very bad phone and online customer service we had to go in person and wait on line for long time .and the government help very unfair for the actual situation..very upset 😡 with the system

M Cisneros

Feb 23, 2022

I've. Never needed this place bye the grace of God but I'm happy it's available if there was something I needed .for me or my family ...

Thanks! Your review is awaiting moderation.

Questions & Answers

Does anybody know the phone number to talk to a LIVE person? fking ridiculous trying to get someone to talk to.

Lisa Ellis | Aug 20, 2020
PoisnIV Kilthau | Aug 20, 2020

DPSS General Phone Number # 877-410-8827 for Riverside County. Follow the prompts to get to any person, so that you can ask them as many questions as you can & then ask to get connected to your preferred location.Once you get connected to your preferred location, follow the prompts to speak to a live person there, as well & then ask them any more questions you can think of, INCLUDING for any possible Direct phone numbers, before they connect you to the actual department you need, in case a voicemail picks up or you get disconnected during the transferring process. PATIENCE Is Definitely Required!! Trust Me! If you're persistent, you'll usually get the answers to your questions, but on 1 occasion, NO amount of calling worked! I was forced to go in! It turns out that even though they kept transferring me to my social worker, my particular worker didn't actually have her own Direct phone #, according to her, once I finally went in to talk w/ her, to resolve my problem! Good Luck!

Read More

Case worker never picks up not even a voice mail box . Does anyone know how to get a hold of the Perris CA. Office what a joke these people are.

Fishin Travis | Sep 24, 2021
Carmen Montoya | Dec 23, 2021

I totally agree and then they deny you attempted the call. I even called the supervisor took me to voicemail and left a voicemail and to this day no one has returned my call

Can you get EBT medical and general relief there

William Shafer | Aug 21, 2018
Reyna Pimentel | Aug 21, 2019

Yes u can

can I apply for food stamps there

Robert Hernandez | Aug 21, 2018
Maria Adame | Aug 20, 2021

Food stamps

Read More

Can I apply for general relief and medical

A Google User | Aug 21, 2018
Delia Campos | Aug 21, 2018

Yes you can

Read More

I need to go into a office to reapply, what offices are open so I can speak to a worker

Jeff Bonds | Aug 20, 2021
berenice Hernandez | Aug 20, 2021

8-10am only. Google their phone number and apply online. Best options at this time

Are they open on New Year's Eve/Day?

Ed Monsen | Aug 21, 2019
Ed Monsen | Aug 21, 2019

Closed New Year's Day.

Read More

Is this where I can apply for cash aid and call fresh

The Plugg | Aug 21, 2018
Mayra Espinoza | Aug 21, 2018

Yes itd is the place

Read More

My brother needs to appply for IHSS services, can we do that here?

Melissa Larison | Aug 21, 2018
Anthony Lara | Aug 21, 2018

Yeah just call before hand.

Read More

The web $ ay to grab an application

Ramona Figueroa | Aug 21, 2018
PoisnIV Kilthau | Aug 20, 2020

It does NOT cost any money to pick up an application. It is FREE to pick up any of the applications!

Read More

Do i need to make a appomient just to get attended ? And are kids allowed?

Christina Esquivias | Nov 23, 2021
Eslie Jimenez | Nov 23, 2021

No, walk INS welcome. Just make sure everyone has masks.

Read More

Can I go pick up my mail?

Marisol Garcia | Aug 20, 2021
Joshua Hunter | Aug 20, 2021

Don't know for sure. I'm leaning towards a "no".

Why they not answering the phones??

Alejandra Rodriguez | Aug 20, 2020
Sharon James | Aug 20, 2020

I would assume that they have a very very long line down there,,that is a very very busy place,,you may come out better by just going up there,,,hope this helps you..

I took my app for medical in over2 weeks ago still haven't heard back

Susan garcia | Aug 20, 2020
Sharon James | Aug 20, 2020

Um sorry,,,,,,the wheel turns slow there,,,,😒, from what I hear,, it'll go good for you when you stay on them,,,hopes this helps..

Read More

Does anyone have any suggestions I'm in a pretty stressful situation

James Robinson | Aug 20, 2020
PoisnIV Kilthau | Aug 20, 2020

ALWAYS BEST to go down there and talk to them in person!!!

Read More

Does the dpss offer automobile repair funding

James Robinson | Aug 20, 2020
PoisnIV Kilthau | Aug 20, 2020

Check with the DMV for that...

Read More

When do they stop gaving replacements ebt card

Kristian Jimenez | Aug 20, 2020
Carlos Paredes | Dec 23, 2021

I believe they have a kiosk machine that prints new EBT cards with your information or ID card. Check business hours

Read More

Hello just wanted to ask what I should do. The DPSS office hasnt sent my EBT Card and it's been a month and I don't know what to do but I need the help bad suggestions

David Byrd Jr | Aug 20, 2020
Michelle | Aug 20, 2020

You should of gotten it that day you applied call them

Read More

If your on cal fresh and they find out that you have a worrant do you get cut off

Yvette Mckinnon | Aug 20, 2020
Shaney Lane | Aug 20, 2020

Possibly..... but call your worker it's best to come forth before any additional consequences arise.

Read More

Are y'all open June 28, 2019

Jan Flynn | Aug 21, 2019
Michelle | Aug 21, 2019

Sorry not sure but if you Google it you can get the phone # and other information

If I was getting food stamps in Riverside and got discontinued can I reapply in Riverside

Blacc Hammer | Aug 21, 2019
Teresa B | Aug 21, 2019

Yes you can so long as you werent discontinued for not reporting changes to income, people in household, etc.

Read More

What are daily hours

Steve Rector | Aug 21, 2019
John Martin | Aug 21, 2019

I can't remember but go on their website and it tells you the hours

Can you get help from the gain program if you don’t qualify for food stamps or cash relief?

JudyJo Watson | Aug 21, 2019
Deadbum | Aug 21, 2019

How did you not qualify?

Read More

Is it open today ? On Presidents’ Day ?

Natalie Thomas | Aug 21, 2019
Rayne Writes | Aug 21, 2019

They reopen tomorrow.

Read More

Wen open social cervice

Campos Nemoria | Aug 21, 2019
Devi San Martin | Aug 21, 2019

Memorial, this is not the website of the social services department, dpss but Google maps or guides. Click on their website and see hours schedule. Nemoria, this is not a website of the public services department, only Google maps and its guides, us. See the DPSS website for accurate information.

Do you need your social security card to apply for food stamps?

Christian Perez | Aug 21, 2019
John Martin | Aug 21, 2019

Yes

What do you need to apply for general relief?

siobhan Pitsenberger | Aug 21, 2019
James Jurado | Aug 21, 2019

Go down there ask him what you need they will help you pretty good service

Does this location offers bus passes

Eecee Nana | Aug 21, 2018
Anthony Lara | Aug 21, 2018

I'm not sure you might want to call the county office's

Can I apply to get payed to take care of my mom here?

Monica Slater | Aug 21, 2018
Anthony Lara | Aug 21, 2018

I'm pretty sure you can as long as she's under doctor's care.

Read More

I need to call this location. What is the phone number.

cheryl delacruz | Aug 21, 2018
Gabriel Olvera | Aug 21, 2018

Not sure but u can stop by.

Can I apply for food stamps & medical?

Gloria Washington | Aug 21, 2018
Gina Landeros | Aug 21, 2018

It was very nice clean polite

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places