How to request a refund after items are shipped back? I can never receive a reply on my previous five emails, has any of you previous patient Too Faced clients have words of wisdom???Thank you in advance if anyone can help.

Grace Andrade (La-la) | Aug 21, 2018 | Category: Corporate office in Irvine, California

Too Faced Cosmetics - All questions

Address: 18231 W McDurmott #100, Irvine, CA 92614, USA

Michelle Parisj | Aug 21, 2018

Their costumer service sucks I waited for one hour and they hanged up the call terrible communication I wanted a refund and they stole my money and never received anything

Grace Andrade (La-la) | Aug 21, 2018

Thank you, I have literally emailed one of the customer service Managers, she is the only that responded to my long ass Delivery, but now that I want todos return, can't seem to get a response

Julie Gomez | Aug 21, 2018

I'm so sorry you're having a hard time w your refund. I've never had to return an item. But I would imagine that you can call them and ask for status. Refunds usually take about a week to see them in your acct - atleast w my previous experiences w other shops. Try going on their IG acct and ask them. I've seen them response rather quickly to inquiries. Best of luck doll.

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