because that place is a mess, for example; I'm there to pay my dog license and someone shows up for some turtles, "hi, I'm here to see if you have any turtles available", "yes, they may be taken, let me check, no, they haven't been picked up, you can have all four if you like" that's the way it is
Yes they are busy but helpful also ASPCA is out front there
This place is extremely disorganized.
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