I wasn't getting my calls answered or returned either so i walked in and they offered to see me that day. When i said no they set me an appt 1 week out.
My wife had to go in after having the same experience as you. Once she went in, they helped her wonderfully and she is 110% satisfied!
If you go in they will get you in fairly quickly. You might have to start the process all over again that's what I'm currently doing
They are short handed like every other business in this town, just walk in there I'm sure they will take care of you.....
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