They are a disposal company for the once great Sears. Its a statement of the times I suppose. I can't believe they still sell twin mattresses for $1700. Dishwashers are about $800. No wonder they don't stay around. Good luck with the phones.
The store I found out is no longer owned by Sears it is just an outlet company that has a contract to buy Sears left overs
Good luck with any major retailer answering the phone lately. Customer service has taken a back seat for way too long now.
Thanks! Your answer is awaiting moderation.