American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in Santa Ana, California

Address: 1430 Village Way Suite K, Santa Ana, CA 92705, USA

Phone: +16577587022

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Faith Ford

Aug 7, 2022

Kyle & Susan we’re absolutely wonderful! They were extremely helpful when finding the perfect washer for my husband and I. They explained all the details & differences for all the options which was very helpful. They made sure we had every thing set up, and Kyle even loaded the car for us! We are so happy to have immediate help when walking through the doors. Thank you so much Kyle & Susan, you guys did awesome!

Michelle Yi

Aug 1, 2022

Sabino was very friendly, professional, helpful and quick. I shared my fridge requirements and he immediately led me to the choices. He explained the differences, was nearby to answer any questions but was not pushy. He helped me select the best choice for my needs and sent me pictures after my purchase to show me the fridge was secured/wrapped and ready for delivery. I spoke with him over the phone that I was coming back for a washer/dryer and he had the 3 best choices to pick from when I walked in the door. Sabino's service felt very personalized and genuine. I would definitely suggest folks to check out this place first. During my time there, all the staff appeared friendly!

Maria Torres

Jul 12, 2022

The staff (Damian & Ed) were very helpful and very pleasant. Thank you. We will definitely come back for any other appliance we may need. I needed to add an additional comment to thank the two delivery young men, Tony and Ruben. They were very professional and very polite. They installed my new refrigerator and explained the features. Thank you both for the additional help.

Vernise Rios

Jan 15, 2022

Sabino was such a big help he helped us he made sure to double check the store for a mattress we really wanted! I’m a happy customer! Everything was so easy & fast!

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Questions & Answers

Can you use Sears gift cards at Sears Outlet

JAY XD | Aug 18, 2020
Ingobernable 4ever | Aug 18, 2020

Brenda Mena yes you can!

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Buying and appliance can you show that it runs ?

Kevin Lahr | Aug 19, 2018
Ron Lux | Aug 19, 2018

I don't believe you can, but they do have the original warranty on all their appliances.

can I drop off my old dishwasher if I purchase a new one?

mary aaberg | Aug 18, 2020
Bradley Evans | Aug 18, 2020

I think they will take it. But, it is their store, not mine. They removed our old junkers when we bought a couple of new ones. Perhaps they will do the same for you. 🙂

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Hi do you have the refrigerter parts ?

Colleen Rowe | Aug 19, 2018
Mina Sharony | Aug 19, 2018

Yes they have the pars in the front shop on Warner

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YOU GUY SELL REFRIGERATOR PARTS

Kelly Pham | Aug 19, 2018
Juan Velazquez | Aug 19, 2018

Yes they do, they treat you very well and are very helpful!

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Are the products you sell brand new? The price is 30% lower than the market price. This makes me some question how old the product is and how it can be used. The price is indeed very attractive.

Tony YE | Dec 21, 2021
Matthew Harvis | Dec 21, 2021

They're new, yes, but more than likely overstock or from closing stores bought in bulk. Be careful of the store manager, he's kind of a tool. The associates in red are super nice!

What is the warranty period on a refrigerator?

Sandra Dunn | Aug 18, 2021
Greg | Aug 18, 2021

It depends on what kind of refrigerator you buy!!!

Do they sell chest freezer

Brenda Wallace | Aug 18, 2020
Eugene Nicholas | Aug 18, 2020

Art in cerritos is great guy I will always go to see him when I need something they have

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Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Yes! Our stores are open and available for instore shopping, instore pickup, as well as curbside pickup and delivery.

How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

For over 50 years Sears Outlet has been a market leader when it comes to quality, brand-name appliances at low prices. American Freight has enjoyed similar success in the furniture and mattress category. We're combining that cumulative value under one roof to provide consumers a one-stop-shop for their favorite brands in appliances, furniture, and mattresses.

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Answer the damn phone!!!!

jerry laskowski | Aug 18, 2020
Pieter Smith | Aug 18, 2020

They are a disposal company for the once great Sears. Its a statement of the times I suppose. I can't believe they still sell twin mattresses for $1700. Dishwashers are about $800. No wonder they don't stay around. Good luck with the phones.

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Why dose nobody answer the damn phone

jerry laskowski | Aug 18, 2020
Bradley Evans | Aug 18, 2020

Because this place/store is way too BIG. If you really want some help and assistance, it's best that you go to the store directly. You will remember that Sears went belly up and bankrupt a while back. This store is "Sears" in name only. For a store as large as three football fields, they operate with a skeletal staff. That's just the way it is. Apply for a job there, and maybe YOU can answer the phone. But wait, there are customers to assist, aren't there? You will soon get the picture of how this store operates. If you buy there, and help clear their inventory, then they will probably make more condominiums there, which will add to the ever-increasing population and traffic of Orange County. Conclusion to all of this: "You get what you pay for." Enjoy and Merry Christmas! 🎅

Did anyone ever pick up the phone here? I've tried a ton of times. It rings and rings...and rings.

Luke | Aug 18, 2020
Bradley Evans | Aug 18, 2020

The place is as large as three football fields and is as high as a four-story building. I have never seen more than two maybe three people behind the front desk. They are serving irate customers waiting in line, and, as you say, the phone is ringing. We'll, Sears went bankrupt/belly up, and this is the state of service in American retail. By the way, where is my Amazon package? Who is to blame for that? Good luck!

What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 18, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Do you dell Chase and Chloe Kimmy21's

marc ingram | Aug 18, 2020
Ingobernable 4ever | Aug 18, 2020

Very cheap than a regular stores and good quality 👌👍

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I live in H B Do you deliver? Looking for upright freezer. If you deliver what do you charge?

Golden State Leak Detection Corp. | Aug 19, 2019
Tuan Hoang Minh | Aug 19, 2019

😘😘

Do the hey sale tools ?

Ivan Reyes | Aug 19, 2019
Tuan Hoang Minh | Aug 19, 2019

Some tools

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Do you carry any console tables?

Dianne Dodds | Aug 19, 2019
MOOSE Hree | Aug 19, 2019

All different types

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Do they accept cash and do they take the old mattress away ??

Ivan Ruins | Aug 19, 2019
Mary Schuhmann | Aug 19, 2019

I am sure they take cash but as far as the mattress I ha e know idea about that

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Do you guys take away the old unigt when you deliver the new ones?

anthony mcollough | Aug 19, 2019
Gayle Andersen | Aug 19, 2019

They have a fee call & ask.

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Is Thier spare parts of general electric dryer and bosh washing machines

Omar Abd El Aziz | Aug 19, 2019
Xochitl | Aug 19, 2019

I don't think so.

Do you have exercise stationary bike

Kal Ghosn | Aug 19, 2019
Peter Irwin | Aug 19, 2019

I shopped there several months ago, and possibly noticed some exercise equipment. I have noticed home appliances like refrigerators, stoves, and microwaves plus dishwashers too.

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Do you have double ovens

Frank Bonilla | Aug 19, 2019
john jung | Aug 19, 2019

Absolutely!

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Can you answer your FREAKIN phone please?????😒

Kerry Zeitler | Aug 19, 2018
Peter Irwin | Aug 19, 2018

Call about early morning 9 am they should be able to answer the phone.

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Replace microwave not coveed by warranty for whole house Kenm ore

ann newsome | Aug 19, 2018
Davis Akum | Aug 19, 2018

Depending if its within the one year manufacturer warranty or except you might have purchased a sears warranty

Dose this place carry work boots?

Jason Mares | Aug 19, 2018
Thomas Moxham | Aug 19, 2018

Not that I saw. It is more of an appliance center. Every once in a while they have other stuff, so its possible but unlikely.

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Do they sell sofa beds?

Manuel Ponce | Aug 19, 2018
Sarah TheMom | Aug 19, 2018

What they sell is random when it comes to furniture. You may come across one. It's hit and miss.

I live in SantaMonica... If i buy a dish washer from your out let store in Santa Ana, what is th delivery and installation situation?

Dina Dinari | Aug 19, 2018
Martha Pimentel | Aug 19, 2018

Hello, they have Tensioner for dryer

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