Yes my sister canceled her membership more than three years ago and we opened a new a couple of weeks ago and now she is being charged for both. It's been very hard fixing this problem.
Good luck I've been trying to cancel mine since 2017
I sent them a letter in person and they straight up said they couldn't cancel it because I owed them money. I haven't been to the Gym in years and they have been taking money out of my account every month so
You have to cancel in person or send a letter. And I think it has be at least 10 days before your payment is due.
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