I tried to join the new facility in Mundelein, IL. They said that the only way that I could join was to allow them to access my bank account. I refused to do so. They lost a potential customer. Called corporate & told them the policy was ridiculous

They don't t care too much for their clients.bad manegement

Everything is Ridiculous at Planet Clueless.

Best thing that could have happened. Horrible place to do business with. No customer service at all.

They have no clue what "customer service" is...

You're better off. I've been trying to cancel since June and they keep ignoring me. They owe me a lot of money and nobody there seems to care.