Me and my friend were playing one of your games and we played one of the prize games and didn’t get our gold special edition beats but didn’t get them what should we do?

Speak with a manager.

When it happened I asked one of the game room attendants and he said there was nothing he could do

Hi Joel! Sorry about your experience. If you were to talk to one of our game room attendants or a manager they will be able to assist you.

Talk to a manager