There definitely seems to be staffing issues as we have had problems there too
Horrible customer service here, and their management is just as horrible.
I've gone multiple times to have tires changes and it's never taken more than 1.25 hrs.
Have been there twice once to buy 2 new tires apparently they were so busy they could not get to me or could not tell me they could get to meet without dropping my vehicle off for the entire day I called at noon they close at 6A needed 6 hours for a maybe.. 2nd time I just had a bolt in my tire needed it repaired What a never called them if it wasn't for a Sunday and again was told I might be able to get to your vehicle if you drop it off for the entire day.. Honestly the service is ridiculous if you even call it service because they can't even do anything they can't sell you tires and they can't do a repair
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