I would recommend calling them for that information to make sure you get the information you need.
Yes they have a subcontractor install your new water heater and for an extra charge of like 10.00 they will haul it away
Lowe's has contactors locally for each store, which they hire. Look at the recent posts... I prefer Rheem and Bradford White electric water heaters, as they manufacture for other 'brand names'.
There is a charge for delivery and installation but hauling away old is free
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