I want to cancel my membership I moved away from the one I attended. Why do I have to send a certified letter to cancel or visit in person? What’s wrong with calling and canceling?

Terry Stewart | Jun 29, 2018 | Category: Gym in Southside, Jacksonville, FL

Planet Fitness - All questions

Address: 14858 Old St Augustine Rd, Jacksonville, FL 32258, USA

Director4Sciences | Jun 30, 2018

If you're cynical, you could presume that it's just to make it hard to leave. Still, if just anyone could call in, claiming to be you, and cancel your membership without your consent or knowledge, that would seem pretty lax and unprofessional. Since it involves (your) money, as well as a legal obligation of yours, they definitely Should be required to be sure it's you before they go changing your legal or financial obligations. ...my thoughts anyway.

javier gregson (damanjg78) | Jun 30, 2018

Most gyms do this unfortunately

Dianna Fusco Motel | Jun 30, 2018

You can visit ANY planet fitness to cancel your membership

Victor Wilhelm | Jun 30, 2018

#travelformortals

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