Address: 13820 Old St Augustine Rd #157, Jacksonville, FL 32258, USA
Phone: +19042625585
Sunday: 10AM–6PM
Monday: 9AM–3PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 10AM–6PM
Marti Hahn
I have tried other massage envy locations in the area and will only go to this one. The staff is always friendly and professional and I've got the best therapist!
Kathy Newman
The best thing that Massage Envy ever did is to add assisted stretch sessions to their business model. I sit at a desk all day every day and it has made such a huge difference in my health and life! Schedule a session with Jamie at the Bartram Park location. You won't be disappointed!
Kyle Wawrzenski
So I don’t really understand what all of the negative reviews are about. I feel like it’s either people who have nothing better to do than try to ruin a business, or just had a bad day so they take it out on ME by writing a bad review. Over the phone the lady was very kind, and professional! Upon entering (20 min early I might add) I was asked if I had to use the restroom by the lady at the front desk (also not rude or pushy like most reviews say) and I did not so she said I could wait in the tranquility room ( which was very relaxing)! My massage therapist name was Jennifer and she was incredible! She got rid of knots I’ve have for a long time and ones I didn’t even know about! She was in no rush and did not tell me to “leave and go home” as one person stated which I cannot imagine anyone at a ME would say! Nevertheless my experience was amazing as it always is when I come to a massage envy! I WILL be returning to this location at bartram park and I DO recommend this location !
D S
I have a $75 gift card from my husband. When I called to make an appointment, they said they needed a credit card in addition to the gift card to secure the appointment. Nowhere on my gift card does it say they have to use a credit card to secure an appointment. I went up to the Bartram branch to make the appointment. The girl at the desk said that all three of the women behind the counter were managers and they wouldn’t book an appointment without a credit card due to corporate policy’s no show fee. I called Oakleaf Massage Envy and they were happy to book an appointment with my gift card only. They called Bartram after I mentioned my experience and Bartram then said it's their store policy. I don't know how it's legal to refuse to book an appointment when we've already given them $75.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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