Dear Brenda, good morning. An apology for the situation. In order to follow up on your case, you could send us a direct message through Facebook (www.facebook.com/Consulmexsea). Thank you.
All my documents, the police report, everything that they ask me but by telephone, the lady who offered me was rude. It is the first time that someone from the consulate has treated me like that.
What documents did you have?
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