I don't think he was saying anything about the service, We have always had excellent service there and the food is outstanding. I don't know what cost there is involved in setting up online ordering, It might be too much for a company that has just started up also in an area that has a population this size I don't know that it's all that necessary either. I don't think it's that difficult to pick up the phone and call in your order.
I agree food is great. Service not so much
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