Hey, there! It is so unfortunate that you did not enjoy your experience with one of our guides. Our guides' experience levels range from new to 20+ years of guiding around the world. Regardless of past experience levels, River Rat Whitewater has a base requirement that all guides must still complete a full safety training course, which we have made more rigorous than is mandated for all rafting companies leading tours on the Pigeon River. If you look through our ratings and reviews left by our past guests here, on Tripadvisor, FB, etc., you will be able to see that negative experiences are very rare at our Outpost. As a result, our Management has worked to avoid repeating the mistake by speaking with your guide and assigning additional training. We sincerely hope that your experience does not hinder you from rafting any other river, as it is truly a wonderful activity. Should you choose to raft the Pigeon again, we hope you'll consider giving our River Rat crew another opportunity.
Our experience was pretty good. It was just my family in our raft and the guide was really good. I'm sorry you had a bad experience. Was kind of expensive.
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