I recently made a national return. Easy process. If i had had a receipt then that would have gone to the card bit since my item was a gift, i got store credit and got what i needed. Try calling the stateside store.
May be your comforters are queen size and u bought king size covers. Covers in a way are slightly bigger than the comforters.
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Do you have powered shopping carts for people that can't walk the long distance of your store
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