Why can I get to talk to customers service .Terrible service. Want to talk to a human but I get a recording who hangs up on me every time

Millie Day | Dec 17, 2017 | Category: Cell phone store

Verizon - All questions

Address: 4965 S 76th St, Greenfield, WI 53220, USA

Millie Day | Dec 18, 2017

Called customer service about 10 times and got the same answering machine who asked me if i have a payment due to make sure i have enough money to pay for it. Over and over...then it says. It looks like you are having a problem, good bye... Tried to call Cricket several times...but the same recording from Verizon answered...so i drove over to the store on ,27th and National and Justin resolved my problem. Thank you Cricket....thank you Justin

Jessica Gechas | Dec 18, 2017

Unfortunately I have never had pick calling the stores, they are generally very busy and unable to answer, best bet is to physically go to a store. If it's the actual customer service, always had good luck calling the *611

Tasha Jones | Dec 18, 2017

Oh I have had nothing but a pleasant experience I had personal shoppers that I would work with each time I would call or text ahead to schedule a time. So if you work with someone and you liked the experience I would takr their card and add it to your contacts.

Gary Williams | Dec 18, 2017

*611 too verizon follow English than when they ask the next ? , just wait till the stupid recording said wait let me get someone for you

Tifany Turner | Dec 18, 2017

Call 1800 number and hut zero till person picks up. Get one overtime

Kai King Streams | Dec 18, 2017

Millie do you dial the right number?

Daniel Maas | Dec 18, 2017

I never call the store, i just go over there and I talk to them directly. For some reason their system is going through the corporate office instead of the store, that's why you can't get a hold of them. I wish that they would fix that so we can talk to someone at the store instead. I know that it's very fustrated, but that's what we gotta do. At the store they have very excellent service.

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