Verizon

Category: Cell phone store

Address: 4965 S 76th St, Greenfield, WI 53220, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Josh Wiemers

Jul 8, 2022

The customer service here was excellent and I look forward to coming back when I need to upgrade to a new phone again.

Ebony Morgan

Jun 15, 2022

I will never go back to this store. I went in there an never was greeted. Then I didn’t know I had to check in cause nobody said anything about that. Then the gentleman JUSTIN decided to skip me help two other people which I was in store first waiting to be helped. Also I said something an he gave me mean nasty look. He didn’t even want to help me. An I felt really racial profile cause it was two other Caucasian people an he greeted them with no problem. I will be posting this on Facebook also cause nobody should be walking in store an feel some type of way coming in store.

Alexia Rivera

Jun 11, 2022

Went in to get help, had 3 employees standing around talking, by the time we had been waiting for about 30 minutes 2 of the employees were still standing there talking about their personal lives and how great they are at selling phones to customers but wouldn’t come help us! By the time we hit 45 minutes one of the employees clocked out so he basically took his last 45 minutes to talk instead of help customers. Before we decide to leave 2 other people that had been waiting in the store had walked out and then we decided to leave after waiting almost 50 minutes for help. What a waist of my time!!! Horrible or location hate coming here.

Connor Vang

Mar 30, 2022

Walked in. No greeting or anybody checking me or the other customers in. Found the self serve kiosk. Paid my bill and decided to add a line so that's when the rep (maybe floor manager) stood up from helping another customer walked over and said to have the reps add a line because the machine messes them up. (Quota's/commissions based) He didn't really care about me until I was adding a new line that could help his paycheck. SMH! What happened to the leadership and Customer service.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 21, 2021
Joseph Messina | Mar 22, 2021

Need to set up a appointment. I wore a mask and there is a clear plastic shield that separates us.

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What is there actual store number??

greg lost | Feb 19, 2021
Cassie Sayavong | Feb 20, 2021

You can find the store number via Google, however a rep told me right now for COVID the phones for all of the stores are turned off so it automatically takes you to their 800 number for help/questions. Or I guess everything. Personally, I find it inconvenient.

Do you sell unlocked phones? If so, I am looking for the Galaxy note 20 ultra 512gb.

Javier Gallegos | Dec 16, 2020
Bris | Dec 17, 2020

Im not sure ... but Best Buy does

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i am unable to make a call.when i try to make a call it pop up posting .Mobile network not available

Gardine Dismuke | Dec 17, 2018
Beau Skee | Dec 18, 2018

It sounds like your service isn't connected to your device. Try dialing 611 for assistance. If that fails go into your local Verizon retailer and speak with customer service.

How can I make an appointment?

Amy Ludowese | Dec 17, 2018
Aaron Risley | Dec 18, 2018

Walk-ins only

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Why can I get to talk to customers service .Terrible service. Want to talk to a human but I get a recording who hangs up on me every time

Millie Day | Dec 17, 2017
Millie Day | Dec 18, 2017

Called customer service about 10 times and got the same answering machine who asked me if i have a payment due to make sure i have enough money to pay for it. Over and over...then it says. It looks like you are having a problem, good bye... Tried to call Cricket several times...but the same recording from Verizon answered...so i drove over to the store on ,27th and National and Justin resolved my problem. Thank you Cricket....thank you Justin

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Camera lens on phone is scratched. Can this be repaired without getting a whole new phone?

Pauline Dorsan | Dec 17, 2017
Tifany Turner | Dec 18, 2017

Yes for a price

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