Why can’t I cancel my membership over the phone. I moved away from the area and with my work schedule I can’t make it in person to cancel. Why isn’t it more convenient? Why make your members go through hoops

Maybe they don't care about anyone but their money :(

I think you can also cancel online. Will take a few business days.

Hope you are able to resolve that by now?

It was actually in the contract so they gonna use that as to why not..

When they reopen the gym