I was treated at BOB'S wonderful and they try not follow you when you are looking around because they want to give customers space. They are not rude because they work hard for their money. They just give you space to prevent the customer to feel pressure to buy furniture. I went to VALUE CITY and they were super friendly. They have a sinister agenda, they don't deliver pass three floors. They will not tell you, I gave VALUE CITY my floor number they took my money and the day of the delivery they told me that they don't deliver to the 7th floor. They took my sofas back and then have to wait 7 days to get my money back. The delivery guys were disrespectful, creepy and I will never buy nothing from that store. Their friendly smile was pure deception because they deliver to a low floor before in this building. They know the rules, a tenant told that they have to carry their furniture by themselves. They were expecting that for me to do. I pay 150.00 for delivery for nothing.
Agree about the quality...however the repair service is top notch.
And their quality is the worst. I feel bad that many don't find out how horrible the quality is until it's been delivered and put in their house.
Thanks! Your answer is awaiting moderation.