Popeyes Louisiana Kitchen

Russ Hunt

I keep trying to love this place but just not happening. So I decided for the first time to try their app to order ahead. Placed the order and was sent a order number and was told to just go through the drive up and give them my number and Walla my order would be ready. Got to the restaurant and waited in line for way to long with hardly moving at all. Decided heck with this parked the car and tried to go in to just pick it up from the counter. Thought it would be no big deal since my options on the app was drive through or counter pick up. Went to go in and doors were all locked ugh! Got back in my car only to find I was now 11 cars back further than I was before. Nobody in this community and I mean no fast food restaurant except this one has no counter service. I have tried this place three times now and all three times have had issues. The previous two times the chicken was way over cooked and dry. May I recommend lees chicken I have never had bad settlor food from them. I will not be back to this place.

Jordan Tabb

Horrible , gave me the wrong order and then would not answer the phone after countless calls. Inside was not open so I had to wait in the line all over again because they messed up my order. Then the manager comes to the window and says they are just going to have to refund me because they aren’t making any more chicken at 6:26PM on a Saturday. Horrible service , Did not take responsibility for messing up my order and did not seem eager to help. Save your money , whoever the franchise owner is needs to be ashamed to have people of such low caliber working at this establishment.

Tina George

It’s been a long while since I have been back to this location. I would come to this location regularly the service was always good. When Covid hit the lines were long. I can see that it has definitely changed a lot. I could only see 2 people working 1 was a manager another was an employee. The lady that helped in drive thru was very nice the manager was too. I ordered a 10 pc special meal. The chicken was good pieces were really small, red beans and rice were watery, coleslaw was ok not great but just okay. I’m not going to be negative with the comments for 2 people they made every effort to do their best to give good service. I just think the times we live in nothing will ever be the same with quality any where we go. I will continue to come back to this location the one in St Charles is not the greatest with service at all.

Eli A.

Drive through was extremely slow. Not sure if understaffed or what. The line wasn't very long but it took roughly 45 min to get through it. I won't be back for a while. Order on line if you want some Popeyes chicken. The food was good when I finally got it.